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PRIVACY POLICY

LASHES WORLD BY VICTORIA is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Additionally when you make a purchase or attempt to make a purchase through the Site or via our online booking system, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Returns policy:

We are able to offer a full refund is an item is faulty, not as described. 

We are able to offer a return within 14 days upon delivery for items to be returned. 


Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 16.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at lashesworldbyvictoria@gmail.com

Delivery

DELIVERY POLICY

Delivery should arrive within 2-3 working days of purchase, typically 2nd class signed for. Any deliveries that are lost, need to be reported to Royal Mail and please inform us too so that we can resolve as much as we can. We keep all tracking numbers until you receive your items!

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